Privacy Policy for Aqua Shine Autowash

This privacy policy describes how Aqua Shine Autowash collects, uses, and protects the personal information gathered through our online platform and related services. We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in compliance with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you use our services, such as when you book an appointment, request a quote, or contact us. This information may include your name, contact details (like phone number or address), vehicle information (such as make, model, license plate number), and details about the services you request.

We may also collect certain information automatically when you visit our site. This can include information about your device, IP address, browser type, pages visited, and the time and date of your visit. This data helps us understand how our service is used and improve your experience.

How We Use Your Information

The information we collect is used to provide, operate, and maintain our services, including processing your requests for car wash and detailing services, scheduling appointments, and managing your account.

We use your information to communicate with you, such as to confirm your booking, provide updates on your service, or respond to your inquiries.

We may use the information to improve our services, understand customer preferences, and analyze usage patterns on our online platform.

Your data may be used to comply with legal obligations and protect our rights and interests.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the necessity to perform a contract with you (for providing car wash services), your consent, our legitimate interests (such as improving our services), and compliance with legal obligations.

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted service providers who perform services on our behalf, such as scheduling systems or payment processors. These third parties are obligated to protect your data and use it only for the purposes for which it was shared.

We may also disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely delete or anonymize it.

Your Data Protection Rights

You have certain rights regarding your personal data under applicable law. These rights may include the right to access, correct, delete, or restrict the processing of your data. You may also have the right to object to processing or request data portability. To exercise these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our online platform may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Aqua Shine Autowash
24A,
Koramangala 80 Feet Road,
Bangalore, Karnataka,
560034
India